Director of Customer Service
AKA Thailand’s Director of Customer Service, Marc Bogutzki, is no stranger to the field. An AKA Thailand employee since 2014, Marc brings over 25 years of customer service and sales experience to the table, making him a huge asset to the AKA Thailand family. His past endeavors include hotel customer service, restaurant and bar management, insurance sales, automobile sales, commercial audio sales, and sales director.
Bogutzki is the ‘do everything’ employee at AKA Thailand. Aside from assisting with accommodations, transportation, airport transfers, and extracurricular activities, Marc also handles some AKA Thailand’s social media presence. Facebook messages, Instagram messages, notifications, and emails are all handled by Marc.
All of these variables make Marc Bogutzki an integral part of the AKA Thailand experience. It is imperative to us that when people come to AKA Thailand they don’t feel like customers, rather, they feel like part of a family. Bogutzki has excelled at making this a reality for all of our guests.